TiVo 1TB Expander Drive by Western Digital FAQ

Article ID: #1022

TiVo Expander Drive » General Information

Please Note: Hybid TV is no longer stocking the 1TB My DVR Expander Drive. No other drivers are currently compatible with TiVo. 

What TiVo-supported external storage devices are available for use with the TiVo media device?

The TiVo 1TB My DVR Expander Drive by Western Digital, model WDG1S10000VA, is the only TiVo-verified external storage device supported for use with TiVo media devices. Neither Hybrid Television Services nor TiVo Inc are responsible for the results of any attempt to add an unsupported external storage device.

 

What is the TiVo 1TB Expander Drive by Western Digital?
The TiVo 1TB My DVR Expander Drive is a TiVo-verified external device for adding additional storage capacity to your TiVo media device. It adds up to 200 hours of high definition recording time or up to 400 hours of additional standard definition recording time.

 

How do I know whether a recorded program is on the TiVo media device or the TiVo 1TB Expander Drive?
The TiVo media device stores each recorded program partly on the internal drive and partly on the Expander Drive.

 

Can I use a 1TB My DVR Expander Drive with my TiVo media device if the internal hard drive has been modified by myself or a third party?
No. We strongly discourage anyone with a modified internal drive from using a TiVo 1TB Expander Drive. Adding a 1TBMy DVR  Expander Drive to a media device with a modified internal drive may damage the media device and render it completely unusable.

 

Can I use the TiVo 1TB Expander Drive with more than one TiVo media device?
No. You cannot use the TiVo 1TB Expander Drive with more than one TiVo media device. Most, if not all, of the recorded content on the TiVo media device and all of the content on the TiVo 1TB Expander Drive will be lost once the Expander Drive has been installed on another media device.

 

Can I move the TiVo 1TB Expander Drive from one TiVo media device to a different TiVo media device?
Yes, the TiVo 1TB Expander Drive can be moved to another TiVo media device, but all recordings will be cleared from the TiVo 1TB Expander Drive and most, if not all, recordings will be cleared from the original TiVo media device.

In other words, you cannot move recordings from one device to another with the Expander Drive. Once installed on a different TiVo media device, the Expander Drive is cleared of all previous recordings.

 

Can I use more than one TiVo 1TB Expander Drive with my TiVo media device?
No. You can only use one Expander Drive with a TiVo media device.

 

Can I use the 1TB My DVR Expander Drive to transfer recordings from one media device to another?
No, the 1TB My DVR Expander Drive is not designed to be a used as a portable device or as an attachment to a computer.

 

What will happen if the TiVo 1TB Expander Drive is plugged into a computer?
You cannot view the recorded content on your TiVo 1TB Expander Drive if you connect it to a computer. To use the Expander Drive with a computer, you must first reformat it, which erases all its current contents.

 

Can I disconnect the 1TB My DVR Expander Drive from a TiVo media device?
Do not unplug or disconnect the drive while the media device is plugged in or operating.

To safely disconnect the drive from a TiVo media device, first unplug the media device from its power source, wait 10 seconds, and then disconnect the Expander Drive. Disconnecting the TiVo 1TB Expander Drive while the media device is in use will cause the media device to restart. It will not recover until the Expander Drive is reconnected and the media device is subsequently restarted, or the drive is permanently removed.

 

Where should I place the 1TB My DVR Expander Drive in an entertainment centre?
Ensure that you do not obstruct the front panels of the Expander Drive as this will reduce its cooling airflow. Some electronic components have vent holes in the tops and sides allowing heat to escape. Do not stack the Expander Drive on top of, or block the vent holes of, other components in your entertainment centre.

 

How will I know when the 1TB My DVR Expander Drive is almost out of recording space?
The TiVo media device uses the Expander Drive as if it were part of the internal hard drive. When trying to schedule the next recording, the media device will provide an on-screen warning if there is insufficient space available. If this is the case, you may need to delete some previously recorded programs.

 

What if my media device needs to be replaced?
Any previously recorded content on your Expander Drive will not be available for viewing on your replacement media device. The 1TB My DVR Expander Drive will have to be reformatted before use with the new TiVo media device, causing all recordings that were previously saved to be erased.

 

Can I plug in my 1TB My DVR Expander Drive at any time?
No. In order for your TiVo to recognise that the Expander Drive is connected, the TiVo media device has to be restarted. To restart your TiVo media device go to TiVo Central > Messages & Settings > Restart or Reset System > Restart TiVo Media Device.

 

How long can I keep my recordings on my 1TB My DVR Expander Drive?
The same rules apply to video stored on the Expander Drive as the internal hard disk. You can keep program recordings until you have been able to watch them at a more convenient time and then you must then delete them as required by copyright laws.

 

Related Articles:

-