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How do I access the new 3D TV trial broadcast channel?
The 3D TV trial channel will be displayed as Channel 40, and is being broadcast in the following regions:

• Adelaide
• Brisbane
• Melbourne
• Newcastle
• Perth
• Sydney
• Wollongong

If you are in one of these regions, your TiVo® media device should automatically detect the channel and add it to your Channel List the On-Screen Guide.

If your TiVo® media device doesn’t automatically add the channel, you will need to perform a channel scan. To perform a channel scan: Go to TiVo® Central > Messages & Settings > Settings > Channels > Channel Scan > Scan for Channels. When you have completed the scan, select 'Add Channels'.

If your TiVo® media device still isn't able to see the 3D TV trial channel, please try performing a channel rescan. To perform a channel rescan: Go to TiVo® Central > Messages & Settings > Settings > Channels > Channel Scan> 'Delete Channels and Rescan'. When you have completed the scan, select 'Add All Channels'.

Please note: If you do a rescan you will need to reset any favourite channels you had set up.

If your TiVo® media device still isn't able to see the 3D TV trial channel, please try manually adding the channel for your region. To manually add a channel: Go to TiVo® Central > Messages & Settings > Settings > Channels > Add a Channel. A Warning screen will appear indicating that any recordings will be stopped and no scheduled recordings will proceed while you access this setting. If you have no recordings in progress, select "OK, access this setting". From the "Add a Channel" screen select the frequency for your region from the following list:

The Channels Found screen will appear listing the channels in your area that use that frequency, and will give you the option to add those channels to your channel list. If there are no channels on that frequency in your area, you will see the message "No Channels Found." This means that your antenna is unable to pick up the 3D TV trial frequency for your region.

How can I record the 3D TV broadcast for viewing at a later time?

As the 3D TV trial broadcast is currently transmitted without any Guide information, you will need to manually configure your TiVo® media device to record any programmes.

To manually record a programme: Go to Tivo® Central > Find Programs > Record by Time or Channel > Set up Manual Recording.

On the Set Up Manual Recording screen, choose how often you want the manual recording to run, the day, channel, start time and end time, then press SELECT to enter the recording options, and then SELECT again on the Confirm Selections screen to confirm the manual recording details, and SELECT again after receiving confirmation that the recording has been added to your TiVo® media device’s To Do List.

Please note: If a show runs short, you can stop a manual recording by pressing INFO to bring up the programme info for the current show and then SELECT to stop the current recording.

Need more information on your TiVo features? Check out What is TiVo? for a quick walk-through of your TiVo media device’s great features and functions. If you are still unable to solve your TiVo problem, friendly TiVo technicians are standing by to assist you with any questions, issues, or difficulties you may be experiencing.

Trained TiVo technicians are standing by to take your call. Please have your TiVo service number ready, found online on your My Account Dashboard or on the back of your TiVo media device.

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9am - 5:30pm, 7days AEST

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Contact our friendly Customer Support Team here! Our TiVo technicians are available to assist you with any product or service concerns you may have at the following hours:

Support will be available from

9am - 5:30pm, 7days AEST

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