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<title>Welcome to the TiVo Support Site - The five questions posted most recently:</title>
<description>TiVo Support</description>
<link>http://support.mytivo.com.au</link>	<item>
		<title><![CDATA[How to set-up Auto-Transfers]]></title>
		<description><![CDATA[<p>
<em>Note: Make sure you have upgraded to TiVo Desktop Plus using the Desktop Plus Key, included with your Home Networking Package.</em>
</p>
<p>
<strong>Step 1</strong><br />
Under TiVo Desktop Plus, navigate to File &gt; Preferences
</p>
<p>
<strong>Step 2</strong><br />
Under "Portable Devices" select "Convert with use for my:" and choose your portable device then click OK.
</p>
<p>
<strong>Step 3</strong><br />
Click "Pick Recordings to Transfer".
</p>
<p>
<strong>Step 4</strong><br />
Select desired show and click "Auto-Transfer this Series".
</p>
<p>
<strong>Step 5</strong><br />
Read the Transfer Warning dialogue for Digital Rights Management information, and click "I Agree" if you agree to abide by the terms of this transfer.
</p>
<p>
<strong>Step 6</strong><br />
From the "Auto-transfer This Series" dialogue, next to "Keep At Most", select the number of episodes you would like to keep at any one time.
</p>
<p>
<strong>Step 7</strong><br />
Click on the "Create Auto-Transfer" button to save these settings. Your episodes will begin transferring shortly. 
</p>
<p>
 
</p>
<p>
You can review your existing auto-transfers at anytime by clicking on the Auto-Transfers button at the top of your Now Playing List screen.
</p>
<p>
Your selected shows will now automatically transfer to your PC and convert for use with your portable device. Most portable devices will then allow you to set up an auto-sync so that when you connect the device. For further details please consult your device vendor’s website.
</p>
<p>
If you don’t want to convert your recordings for use on a portable device, just skip steps 1 and 2!<br />
<br />
</p>
]]></description>
		<link>http://support.mytivo.com.au/index.php?action=artikel&amp;cat=18&amp;id=60&amp;artlang=en</link>
		<pubDate>Wed, 07 Jul 2010 05:06:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[TiVo 1TB Expander Drive by Western Digital information sheet.]]></title>
		<description><![CDATA[<p>
What is the TiVo 1TB Expander Drive by WD? 
</p>
<p>
The TiVo 1TB Expander Drive is a TiVo-certified external device for adding additional recording capacity to the TiVo media device. It adds up to 200 hours of high definition recording capacity or up to 400 hours of additional standard definition recording capacity (depending on broadcast format recorded). 
</p>
<p>
The TiVo 1TB Expander Drive by Western Digital is the only TiVo-certified external expander device supported for use with TiVo media devices. 
</p>
<p>
<strong>How it works</strong><br />
The TiVo media device uses the Expander Drive as if it were part of the internal hard drive. Once the Expander Drive is connected, the TiVo media device stores each recorded program partly on the internal drive and partly on the Expander Drive. Therefore, once it is connected, the total recording capacity of the TiVo media device becomes 1.16 terabytes (TB) and the content of the TiVo 1TB Expander Drive cannot be separated from the content of the media device. 
</p>
<p>
For this reason, it is not possible to move the TiVo 1TB Expander Drive from one TiVo media device to another without losing all of the recorded programs on it. All or most of the recorded content from the TiVo media device and all of the content of the TiVo 1TB Expander Drive will be lost once the Expander Drive has been formatted by another media device. 
</p>
<p>
<strong>The dos and don&#39;ts</strong> 
</p>
<p>
<strong>Do:</strong> 
</p>
<ul>
	<li>Ensure that you do not obstruct the front panels of the Expander Drive as this will reduce its cooling airflow. </li>
	<li>Restart your TiVo to enable it to recognise that the Expander Drive is connected. Go to TiVo Central &gt; Messages &amp; Settings &gt; Restart or Reset System &gt; Restart TiVo Media Device. Connecting the TiVo 1TB Expander Drive for the first time will not cause your existing recordings and settings to be deleted. </li>
	<li>Take every opportunity to delete the programs you have already watched. </li>
</ul>
<p>
<strong>Don&#39;t:</strong> 
</p>
<ul>
	<li>Stack the Expander Drive on top of, or block the vent holes of, other components in your entertainment centre. </li>
	<li>Unplug or disconnect the drive while the TiVo media device unit is plugged in or operating. This will cause the media device to restart and it will not recover until the Expander Drive is reconnected and the media device is subsequently restarted, or the device is permanently removed. </li>
	<li>Try to transfer recordings from one media device to another. The TiVo 1TB Expander Drive is not designed to be used as a portable device or as an attachment to a computer. If you attempt to attach it to a computer, you will not be able to view the recorded content as this will require reformatting, which causes the current contents to be erased. </li>
	<li>Use your TiVo 1TB Expander Drive as a permanent storage device, archive or library. </li>
</ul>
<p>
For technical support regarding the TiVo 1TB Expander Drive by Western Digital, visit the Western Digital product support website at <a href="http://support.wdc.com">http://support.wdc.com</a>. 
</p>
]]></description>
		<link>http://support.mytivo.com.au/index.php?action=artikel&amp;cat=17&amp;id=24&amp;artlang=en</link>
		<pubDate>Tue, 29 Jun 2010 03:50:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[What do the lights on my TiVo® media device mean?]]></title>
		<description><![CDATA[<p>
The lights on the front panel of your TiVo® media device provide important information about the status of your DVR.
</p>
<p>
<br />
<strong>Green:</strong> Power. This light will stay on when your TiVo® media device is on. If this LED is flashing then it means that your TiVo® media device has downloaded a software update and needs to be restarted.<br />
<br />
<strong>Amber:</strong> Remote. This light will flash when your TiVo® media device is receiving a signal from your TiVo® Remote Control.<br />
<br />
<strong>Red:</strong> Recording. Your TiVo® media device has two red LED lights which indicate that a recording is in progress on one, or both, of the TiVo® media device’s tuners.<br />
<br />
<strong>Blue:</strong> Downloading. When your TiVo® media device’s blue LED light is on, this means the TiVo® is downloading content from CASPA™ On-Demand or a computer using the Home Networking Package.<br />
<br />
</p>
]]></description>
		<link>http://support.mytivo.com.au/index.php?action=artikel&amp;cat=15&amp;id=59&amp;artlang=en</link>
		<pubDate>Tue, 01 Jun 2010 07:13:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[CASPA On-Demand Billing & Setup FAQs]]></title>
		<description><![CDATA[<p>
<strong>How can I access pay-per-view content on CASPA On-Demand?<br />
</strong>At the same time you activate your TiVo media device, if you are over the age of fifteen you can create a CASPA Wallet with a valid credit or debit card. You&#39;ll set a unique PIN, so only you can use your CASPA Wallet to download pay-per-view content!
</p>
<p>
<strong>How am I charged for content purchased through CASPA On-Demand?</strong><br />
All purchases made through the CASPA On-Demand service are charged to the credit or debit card you registered when you set up your CASPA Wallet online. The Trading Currency is Australian Dollars only. 
</p>
<p>
<strong>What is a CASPA Wallet?</strong><br />
A CASPA Wallet is a virtual account created as part of your My TiVo account registration process. It is linked to your credit or debit card so you can make content purchases through the CASPA On-Demand service on your TiVo media device. 
</p>
<p>
<strong>How do I create a CASPA Wallet?</strong><br />
To create a CASPA Wallet, you must be over the age of 15, and you will be provided with a CASPA PIN to protect access to your CASPA Wallet and to certain content.<br />
You can set up your CASPA Wallet during your first TiVo activation or from your My Account Dashboard; just click Register in the CASPA information box. Once you have read and agreed to the Terms of Use of the CASPA service, enter your credit/debit card details and create a memorable PIN. That&#39;s it! 
</p>
<p>
<strong>How do I add funds to my CASPA Wallet?</strong><br />
You do not need to add funds to your CASPA Wallet when you create it.<br />
You will be given the opportunity to add funds to your Wallet via CASPA on your TiVo the first time you wish to download pay per view content.<br />
This is done by providing you with a number of top-up options at the time of download.<br />
Note that your credit/debit card will not be debited unless you specifically request a top up via the CASPA interface. 
</p>
<p>
<strong>How do I pay for content?</strong><br />
After you have selected pay-per-view content that you want to watch, the CASPA service will tell you your current Wallet balance and the price of the download, and give you an opportunity to confirm the transaction.<br />
Once you have confirmed the transaction, the transaction amount will be deducted from your CASPA Wallet (not directly from your credit card).<br />
When your balance decreases to a level below the price of the content you are trying to purchase, CASPA will give you options to further top-up your Wallet, with the selected top-up amount being deducted from your CASPA Wallet. 
</p>
<p>
<strong>If I make a top up payment, when will the balance of my CASPA Wallet be updated?</strong><br />
Your Wallet will be updated immediately. However it may take up to five minutes for the new balance to be visible on your My Account site <a href="http://www.mytivo.com.au/myaccount">www.mytivo.com.au/myaccount</a> 
</p>
<p>
<strong>What happens to my CASPA Wallet if I move to New Zealand?</strong><br />
Your CASPA Wallet will need to be refunded to you. Please contact TiVo Support to arrange a refund. 
</p>
<p>
<strong>What if I want to cancel CASPA account?</strong><br />
Your CASPA Wallet will need to be refunded to you. Please contact TiVo Support to arrange a refund. 
</p>
]]></description>
		<link>http://support.mytivo.com.au/index.php?action=artikel&amp;cat=36&amp;id=54&amp;artlang=en</link>
		<pubDate>Sun, 21 Mar 2010 07:21:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[The features of your TiVo media device.]]></title>
		<description><![CDATA[<p>
In combination with your free TiVo service, the TiVo media device allows you to enjoy fantastic features such as: 
</p>
<ul>
	<li>High definition digital video recording lets you to play, pause or even rewind live TV. You can also record two programmes at once, even while playing back a third programme you&#39;ve already recorded. </li>
	<li>A "Now Playing" list, enabling you to access any programmes you have already recorded.</li>
	<li>
	Internal hard-drive storage, holding up to 320GB of content
	in either standard definition or high definition quality. That&#39;s 60 hours
	of high definition television or 120 hours of standard definition TV
	(depending on broadcast format recorded).</li>
	<li>Up to 7-Day On-Screen Guide, a free service that allows you to schedule the recording of free-to-air programmes.</li>
	<li>The Season Pass Manager, which automatically finds and records every episode of your favourite series - for the whole season.</li>
	<li>A WishList™ feature that helps you find and record programmes that feature your favourite actor, director, team or even topic.</li>
	<li>TiVo Suggestions, which allows you to rate programs you&#39;ve watched and then have your TiVo media device suggest and automatically record programs you might like. </li>
	<li>TiVo KidZone helps you control what your kids watch by restricting which programs appear in your "Now Playing" list, and which channels they can watch on live TV. </li>
	<li>Parental controls, which allow you to lock channels or set ratings limits based on content. </li>
	<li>Remote online scheduling, allows you to schedule recordings on your TiVo media device using the internet! You simply log on to <a href="http://au.tv.yahoo.com/tv-guide">http://au.tv.yahoo.com/tv-guide</a> from any internet connection - and then you can tell your TiVo media device to record any free to air broadcast television program airing in the next seven days for you!</li>
	<li>Closed caption support, showing or hiding captions in any television program that supports</li>
</ul>
]]></description>
		<link>http://support.mytivo.com.au/index.php?action=artikel&amp;cat=15&amp;id=11&amp;artlang=en</link>
		<pubDate>Fri, 05 Mar 2010 05:50:00 GMT</pubDate>
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